AmBank Fraud Corner

Keeping fraud to a minimum has always been a high priority at AmBank. We do our best to protect you and avoid any fraud concerning your personal and account information. In today’s world fraud has become more prevalent and with the advancements in electronic banking it has become more challenging to prevent fraud from occurring. Fraudsters personally target you with their Social Engineering Schemes, such as phishing emails and false informative phone calls, as they continue coming up with new ways to get your personal and account information.

AmBank ‘s goal is to keep you informed so that you may also be aware and protect yourself as much as possible. To assist with these matters AmBank has decided to add a new section to our website called AmBank Fraud Corner. You are invited to click here to learn about new fraud schemes and how to protect yourself and your loved ones. Remember, the best prevention is education!

Telephone Phishing Scams

On December 22, 2008 AmBank was notified by PULSE Fraud Management of two phishing scams.

“A central Texas newspaper reported that text messages were sent last month to cell phone customers requesting them to call a bank in the Kerrville, Texas area and reactivate their debit cards. Callers to the number were prompted to provide personal information, such as debit card numbers or Pins. This scam is currently under police investigation.

In an unrelated incident, a Florida city utility department reported their customers have received automated calls requesting payment and a late fee for a utility bill. Customers were requested to provide card information over the phone for payment. These calls were also a scam.”

AmBank would like to remind customers that we do not attempt to retrieve personal information over the phone. Phone calls requesting such information should be ignored and reported to AmBank or the proper officials immediately. Thank you.

Email Phishing Scam

On September 18, 2008 one of AmBank’s customers became a target of an e-mail phishing scam. The e-mail appeared to be authentic and stated to the customer that he/she had been locked out of their account(s) due to a mismatch of customer information. It requested the customer to click on a link that will have him\her verify specific customer information.

AmBank would like to inform our customers that we do not attempt to verify customer information via e-mail. If you receive any e-mail requesting personal customer information, please do not respond to the e-mail. Such e-mails are more than likely phishing sham attempts.

To read more on phishing scams, you may click here and be redirected to the website www.OnGuardOnline.gov.